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FAQ (Frequently Asked Questions)

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Welcome to F.A.Q:

What is Bitcoin?
Bitcoin is a decentralized digital currency, without a central bank or single administrator, that can be sent from user to user on the peer-to-peer bitcoin network without the need for intermediaries.
What is EmpowerPersonalFinance about?
EmpowerPersonalFinance was founded in 2018 as a trading service dedicated to providing a simple, safe, fast and anonymous transfer solutions to it's VIP Members. Members can also earn ROI when they invest in our VIP plans.
How safe and anonymous is investing and transacting Bitcoin in EmpowerPersonalFinance Service?
Our trading platform guarantees a 100% safe, secure and anonymous transaction/transfer between registered VIP members. And payment of your ROI earnings is guaranteed at the end of each cycle.
How can I use EmpowerPersonalFinance Platform?
Before you can use our service, you have to register for an account first.
What is my secure key?
Your secure key is a very important key needed when trying to perform certain actions within your registered VIP account. Your secure key is not changeable after registration. If you don't have it, you won't be able to modify your Bitcoin wallet address after registration and you won't be able to withdraw from your account balance. But you can still carry out transaction/transfer with other EmpowerPersonalFinance VIP members.
What are benefits for each of the account VIP investment categories?
Each of the account VIP investment categories represents how much Bitcoin you have invested with us. VIP 1 investment plan is meant to give users a feel of how our VIP investments work.
The ROI I earned on my VIP investment has increased my account balance total. Can I use my profits to invest in a higher VIP category?
The short answer is no.
When you invest in a VIP category, our AI trades your investments on the Bitcoin open market for profits and you earn ROI at the end of each trading cycle. Each unit of Bitcoin circulating through our system (user accounts) was invested by a specific user; The investor will continue to earn ROI on their investment regardless of whether they still have the full invested balance in their account at the time of payment.
As a result, the limits for each of the VIP categories have been set to ensure there are enough assets for our AI to trade in the open Bitcoin market for profit. And that's why it's also a loss for us if we would add a user to a new VIP category by deducting from their already invested balance in our system.
The best thing to do is to make a withdrawal, then re-invest in a higher VIP of your choice afterwards.
How quickly can I withdraw Bitcoin from my account balance after investing Bitcoin in one of EmpowerPersonalFinance's VIP plans?
There is no time limit. You can withdraw your invested Bitcoin (plus earned ROI, if applicable) to any Bitcoin address of your choice, even immediately after you have just made the investment.
Why has my transfer not arrived yet?
Transfers are instant when you enter the receiver username correctly in the required column during transfer. If there is a slight delay on your transfer, please be patient. During peak hours, it takes our system a bit of time to update.
The transfer is wrong, can I get it back?
Yes you can get it back. Please contact customer service and show proof of the transfer.
I contacted customer service, I didn't get a response.
Inquiries without a valid username and secure key are not answered for the safety of our anonymous members.